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Nikko Resort Nusa Dua
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Bali Hotels: A 5-star diamond luxury resort hotel uniquely and dramatically perched above a 40-metre cliff face overlooking the stunning azure Indian Ocean. .

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FREQUENTLY ASKED QUESTIONS

What are the advantages of renting a private villa?
What else is different from staying in a hotel?
What kind of villas can I choose from?
How do I choose the right villa?
How comfortable are your villas?
What about the house staff?
What kind of food can we expect?
What other services can I expect from Balebali.com?
How much does it cost to rent a private villa?
What extras do I pay in a villa?
When should I make my reservation?

What are the advantages of renting a private villa?

There are many reasons:
1. A private villa offers you, your family and friends a truly Balinese atmosphere, more space, more comfort, more informality, more privacy, and more personal service than the best hotel. The whole villa, the garden and swimming pool, and the house staff are there for your own use only, and you don't have to share anything with other tourists.

2. Renting a private villa through Balebali.com is great value. When calculated on a per bedroom or per person basis and considering all the "extras" you'd have to pay in a hotel, a private villa vacation is much cheaper than staying at one of Bali's better hotels or resorts.
Expenses for food and drink, snacks, laundry, telephone, internet access, and fax etc. are charged at cost and therefore much lower compared to a hotel where they can easily double or triple your bill. When you rent a private villa, you'll save about US$40 to US$80 or more per person per day on food & beverages and "extras" compared to staying at a good hotel.

3. Even more important, a villa vacation is like relaxing in your own private home in Bali. With lots of space and well-trained, friendly house staff caring for your every wish, you simply can't compare it to a hotel vacation. Having enjoyed a villa vacation once, you're unlikely to want to stay in a resort hotel ever again.

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What else is different from staying in a hotel?

The minimum rental period for private villas used to be one week, however, Balebali.com nowadays accepts for many villas also bookings for four nights. For bookings of three nights or less a surcharge will be applicable. However, you can reserve villas for any number of days as long as the booking exceeds the specific villa's minimum rental period.

Some villa owners keep valuable personal belongings in their villa so they usually want to know a little more about their guests than a hotel would ask. The information requested about your requirements and preferences is also helpful in finding the villa which suits your personal requirements best and will be kept strictly confidential (see our Privacy Statement).

And don't forget, Bali is not London, Hong Kong, Tokyo or New York. It can happen that there are power failures, and only few private villas have a power generator as back-up. Dinner by candle light is romantic, but it also means your air-conditioning, refrigerator, TV and the water pump aren't working. It may also happen that your telephone is dead for a day or two ” especially during the rainy season. Just relax ” that's what you came for to Bali, right?

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What kind of villas can I choose from?

The number of villas in the Balebali.com portfolio is limited because only few villas in Bali meet the high standards of our guests. Although rates range from less than US$200 to US$2,000 per day, each single villa has been carefully selected to represent good value.

Some of our villas are suitable for large families and groups. They offer a hotel-size swimming pool, private tennis court, archery range, billiard and games lounge, family sauna, etc. and are looked after by over 20 well-trained house staff. Others are much smaller with a charming simplicity and local style. Even these are set in beautiful gardens with private swimming pool and surrounded by an abundance of tropical plants and flowers. Even our smallest cottage in Bali offers all Western amenities and has full-time house staff to take care of your needs.

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How do I choose the right villa?

Private villas in Bali have been designed and built according to the taste and requirements of their individual owners. So each is unique and has its own character. Balebali.com knows each villa inside out, and we're happy to help you select the villa best suited to particular needs.

Unlike villa owners themselves, Balebali.com ” and any other reputable villa company ” will tell you also the negative aspects of any particular villa (if there are any).

So let us have details of all those traveling with you. It's not enough just to know the number of bedrooms required. The type of vacation you plan is another important factor in recommending your ideal villa. Do you want to spend a quiet time with your family or will you be doing any entertaining? Perhaps you plan a romantic vacation alone with your spouse? Or will you have business associates visiting and staying with you?

By completing and returning our Villa Inquiry Form as early as you can, you help us to suggest those villas we believe will suit your needs best. The earlier you let us start the selection process the better the chance that a villa which suites all your requirements perfectly is still available.

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How comfortable are your villas?

Most villas in Bali are designed for life in the tropics. All have spacious, comfortably furnished open-air living and dining areas with ceiling fans (usually with a stereo system) surrounded by lush tropical gardens. Bedrooms are air-conditioned and often have large open-air (but private) garden bathrooms with tropical plants and flowers.

Kitchens are equipped with a stove, refrigerator/freezer, and all the normal cooking utensils together with the right number of glasses, knifes and forks, plates, cups, and so on. Each villa is supplied with bed sheets, towels, etc. sufficient for the maximum number of guests. In our "top villas" you'll find also cordless phones, fax machines, satellite TV with many international movie and news channels, an electronic safe, books on Bali, magazines and games, shampoo, bath gel and house coats in the bathrooms, and large umbrellas to use during the rainy season.

All villas have a private swimming pool. The most luxurious villas have facilities such as a games room with a billiards table, a family sauna, archery range, and a private tennis or badminton court.

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What about the domestic (house) staff?

All villas featured in the Balebali.com program are serviced by reliable full-time house staff including maids, house boys, gardeners, security guards and a trained cook (on request).

Normal maids, house boys, gardeners etc. in Bali usually speak and understand only little English but they easily make up for this with their friendliness and genuine desire to be of service. All are well-trained and used to look after foreign guests. They will do their jobs without requiring specific instructions from you.

Don't worry about having too many staff around: they are not intrusive and often barely visible. However, if you want total privacy at certain times, you can simply send them to their quarters.

During the night, discrete security staff will be outside ” to make you feel safe in unfamiliar surroundings but without intruding on your privacy. All staff members in your villa wear specific uniforms with name tags that you can easily identify them at all times.

If required a baby sitter or nanny can be provided (Indonesians adore children). You may also want to hire an interpreter, guide, body guard, etc. Please let us have advance notice. A hair cut, facial, massage, manicure etc. can be arranged in your villa at any time. Just call the Balebali.com Service Center.

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What kind of food can we expect?

Your trained cook can prepare delicious local meals and a limited range of Western dishes. She (or he) will show you a menu of dishes to choose from, and you'll find in your villa the book "The Food of Bali" with photos and detailed descriptions of local delicacies to help you order your meals. Many guests feel that the food served in their villa is better than in any outside restaurant!

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What other services can I expect from Balebali.com?

Renting a vacation villa through Balebali.com is not a self-service holiday. You'll be looked after from the moment you make your reservation until you finally leave Bali.

Before you leave home:
We can tell you what you should bring with you. Supermarkets and delicatessen in Bali nowadays carry a wide range of imported food, beverages, toiletries, etc. so you don't need to bring anything special. If you do have special dietary or other requirements, send us your shopping list in advance so your house staff can buy those items before you arrive.

When you arrive:
You'll be greeted at the airport by your personal driver and a guest service representative of Balebali.com who will escort you to your villa and introduce you to your house staff.

During your stay:
Your cook(on request), maids, house boys, and gardener will take care of all routine chores such as washing dishes, cleaning the premises, maintaining the garden and pool, changing linen and towels, handling your laundry, shopping for groceries, preparing your meals, etc.

We can arrange guided excursions by car, boat, helicopter, sea plane or on horseback, book a tennis coach, a game of golf, and fishing, sailing, or diving trips. Interested in meditation, Balinese cooking, painting, dance or music classes? No problem.

We can arrange a cultural performance in the privacy of your villa. If you would like to get married in Bali ” no problem either. If you are interested in joining one of the monthly "Bali Wine Club" lunches, a "Chaine des Rotisseurs" event, or want to meet a celebrity living in Bali ” let us know, and we'll try to make it happen.

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How much does it cost to rent a private villa ?

Rental prices depend on the number of bedrooms, location, season, and facilities of the particular villa. Generally speaking, you should expect to pay between US$100 and US$400 per day per bedroom for a high-quality villa with private swimming pool and trained staff during the regular season. Bear in mind that renting a private villa is actually much cheaper than comparable accommodation at a good hotel if you consider all the "Extras" such as snacks, meals and drinks, mini bar, room service, laundry, telephone charges, etc. which can easily double or triple your hotel bill. This applies even more if you travel with kids.

You can choose a cosy 2-bedroom villa with spacious dining and sitting area set in a beautiful tropical garden with your private swimming pool for about US$280 per day during the regular season, or a magnificent beach front estate with 5 luxurious guest suites surrounded by two hectares (5 acres) of private gardens with 24 well-trained staff (including an Italian-trained cook), billiards lounge, open-air cinema, sea view sauna, large swimming pool, private tennis court, archery range and your own herb and vegetable gardens for US$2,000 per day.

Season, Length of Stay, and Booking Date are other important factors: Most villas cost 25% to 50% more over certain holidays (Christmas, New Year, Lunar New Year, and Easter) and during Bali's peak season in July and August.

Remember: Balebali.com's rental prices include all staff salaries and costs for laundry, electricity, water, gas, gardening, taxes. For Balebali.com guests many "extras" which will double or triple your bill at a hotel are already paid for with the villa rental fee.

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What extras do I pay in a villa?

You pay extra only for telephone calls, internet access and faxes (at cost).

The fact is, staying in a villa will save you 60% to 70% on food and beverage expenses compared to staying at a good hotel. Savings are even higher on telephone and fax charges. All laundry done in-house is free, dry cleaning is given out and charged at cost.

As a result you'll save about US$40 to US$100 per person per day compared to a good hotel where all 'extras' (breakfast, lunch, dinner, snacks and drinks, mini bar, laundry, telephone, internet access, fax, etc. plus Bali's 21% service charge and government tax) add up quickly.

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When should I make my reservation?

There are only a limited number of good villas available for rent in Bali which meet Balebali.com's standards, and demand is high. So book as early as you can.

Our policy is strictly first-come, first-served. So to be certain to get the villa they want, many guests reserve their villa as much as eight or ten months in advance (sometimes even more).

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