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Terms & Conditions

Terms Conditions

The use of Balizones Holidays web site shall be subject to the following Terms and Conditions.

  • Balizones Holidays is a travel agent which provides services to our customer.
  • Balizones Holidays is not the principal or agent of any vendors.
  • Balizones Holidays will not involved in any claim or dispute or be liable for any losses or damages that may arise in relation to the business process.
  • All related inquries shall be referred to the vendors of the relevant goods and services.
  • Balizones Holidays does NOT warrant the accuracy, completeness, suitability or reliability of any information that are listed on the Balizones Holidays Website.
  • Balizones Holidays has the right to change any information on the website without any notices.
  • Balizones Holidays has the right to revise the terms and conditions without any notices.
  • Late cancelation will be fined at the cost of one night stay.
  • Booking shall only be processed after the deposit (amount of one night stay) is received.

RATES
Villa rental rates quoted by Balizones Holidays, are on a per night basis. Check-in time is after 3:00 PM, with check-out by 12:00 noon on the day of departure. Many villa owners require a 7 night minimum stay and sometimes two weeks or longer during the Christmas, New Year, Lunar New Year, Easter or Summer holidays.
 
Rates quoted allow for maximum occupancy of the villa as shown on the web site. Additional guests may be subject to a per person, per day surcharge.

NOT INCLUDED / ADDITIONAL CHARGES
Rates do not include baggage handling, gratuities, international telephone, fax and telegram charges, food, soft drinks and/or liquor and wine, personal items and expenses, and any excessive cleaning required upon departure.

RESERVATION & PAYMENTS
Payment of a 35% Rental Deposit together with the completed Guest Reservation Form must be received by Balizones Holidays before a Confirmation can be issued. Final payment consisting of the remaining balance must be received by Balizones Holidays at least 30 days prior to guest arrival (or together with the Reservation Form if booked less than 30 days in advance of arrival). Failure to make the final payment on a timely basis will make reservations subject to automatic cancellation.
 
All rates for accommodation in Bali are quoted in US dollars, however, in case of payment by credit card, local regulations require that all charges are made in Indonesian Rupiah converted at the rate of exchange applied by Indonesian banks for selling US dollars on the day of the debit.
 
Although you may "lose" 2% to 4% because of these currency conversions, payment by credit card gives you valuable safeguards: in the unlikely case that anything should go wrong and you have a justified claim, you can always request a refund through your credit card company.

CHANGE OF BOOKING
A US$50 administration fee will be charged by Balizones Holidays for any change of booking after a Confirmation has been issued. Changes cannot be made later than 45 days before arrival, and acceptance of any change is subject to approval by the villa's owner.

CANCELLATION & REFUNDS
Cancellation of a booking at any time may result in forfeiture of deposit's and payments made. Refund of monies paid for villa rental and services will be made only under the following circumstances:
 
1.) The villa becomes unfit for habitation and no equivalent replacement villa can be obtained. This qualifies for a 100% refund;
 
2.) The villa is re-booked by another party for the period of the initial booking. If only a portion of the rental time is re-booked, a pro-rata refund will be made. Any rental payments which qualify for a refund, whether in whole or pro-rata, will be subject to a deduction of a 15% administration fee.

LIABILITY
Balizones Holidays acts only as agent for the villa owners, suppliers and/or contractors who are providing accommodation, transport, and services. Under no circumstances shall Balizones Holidays be responsible for any loss, expense, damage, claim or injury either directly or indirectly, consequential or otherwise whatsoever, however caused or incurred, whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodations as described or substituted, or by reason of terrorist or military action, riots, revolution, insurgency, civil war, adverse government action or inaction or acts of God, or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or accommodations herein or as substituted. If any accommodations and/or services are substituted, Balizones Holidays will act at all times in good faith and use its best efforts to substitute with accommodations and/or services of a type comparable to or better than those originally contracted. Balizones Holidays at their sole and unfettered discretion reserves the right to refuse or discontinue service to any person(s) and/or to rescind any contract for accommodations or guest services.

GENERAL INFO

indoresorts.com has been partnered with most hotels in Bali and beyond for many years, tour operator and other company in tourism industry to provide our netter wide range of accommodation, unique tour packages, activities, course, wedding, etc to choose from.

RESERVATION PROCEDURES

Your reservastion will proceed if you completely fill in our reservation form. You will receive a repply within 2 x 24 hours. if your reservation can not be confirmed our staff will inform you and offer an alternative sugestion. To confirm your reservation we request copy both side of your Credit Cards, Copy Passport Photo Page, fulfill Credit Card Authorization Form and signature which should be send by fax to : 62-361-726403 after you submit your reservation request.

CANCELLATION and REFUND

The cancellation fee will not charge by Balizones Holidays / IndoResorts.com. However cancellation fees might be charged by Hotel or other arranger with whom agreement have been made and for such condition that may occur, these fees will be charge to the clients.
One night cancellation fee will be charged if the cancellation is done within 7 Days prior to arrival at a Low Season and 14 Days at a High Season and 30 Days at Peak Season. No Refund is applicable for "no show".

CONFIRMATION SLIP, PERFORMA INVOICE

We will send your Confirmation Slip and Performa Invoice by e-mail or facsimile when your reservation is already confirmed. (Please print this confirmation slip and bring together with you and show to the receptionist of the hotel upon check in). Balizones Holidays directly sends original voucher to the respective hotel.
Note: Please mention your Confirmation Slip if you have any other inquiry such as Optional or Package Tours or any other arrangement.

TRAVEL DOCUMENTS

Each traveler shall be responsible for obtaining the appropriate visa (s) and carry a valid passport at all times. All travelers to Indonesia must be in possession of passports with at least six months validity beyond anticipated return date and have proof of onward journey, either return of through tickets.

LAW OF AGREEMENT

The laws of the Republic of Indonesia shall govern this agreement. Any claim or legal action arising relating this agreement, the regulations of the Republic of Indonesia shall rule.

ADDITIONAL TERMS

Additional Terms and Conditions may apply to reservation, purchase of services and other uses of portion of this site and you agree to abide by such other Terms and Conditions.

COMMUNICATION

As we communicate mostly through email, please make sure your email is correct or in case we need your telephone or facsimile, please supply us.

MAIL ADDRESS

PT. Balizones Holidays
Jl. Pendidikan no 86 Sidakarya
Bali - Indonesia
Phone. (62-361) 7400442
Fax. (62-361) 726403

SEASONS

Low Season:
Jan 09 - July 14
High Season:
Lunar New year, Easter week, July 15 - July 31, Sept 01 - Sept 15.
Peak Season:
Aug 01 - Aug 31 and Dec 20 - Jan 08

CHANGE OF BOOKING

A US$50 administration fee will be charged by INDOresorts.com for any change of booking after a Confirmation has been issued. Changes cannot be made later than 45 days before arrival, and acceptance of any change is subject to approval by the resorts or villas

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ubud villasPerched adjacent to steep rice terraces looking out to a temple on the opposite hill, this breathtaking property's individual Villas are all constructed in contemporary Balinese style with thatched alang-alang roofs and private plunge pools.

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